Technical Consultancy - iTrent HR & Payroll Software
We are committed to ensuring the optimal performance of our market leading iTrent HR & payroll software solution and offer a range of iTrent technical support services, consultancy solutions and products that enable our customers to maximise the security, efficiency and consistency of iTrent software within their wider systems architecture.
Systems Health Checks
Delivering both proactive and reactive systems health checks, our HR & payroll technical support consultants help iTrent customers to ensure that systems are working with optimum efficiency as an integrated part of the technology stack, and can meet the business objectives set for the software.
Identity Management Software Procurement
MidlandHR partners with the leading vendors of Identity Management (IDM) software to deliver an integrated HR/IDM solution. Backed by a support specialist in IDM consultancy, we offer independent advice to guide customers through a successful procurement whilst leveraging the iTrent payroll and HR system to eradicate security threats.
iTrent Remote Technical Support
Delivered by technology experts and designed to ensure the optimal performance, efficiency and longevity of iTrent software for HR & payroll, MidlandHR’s Remote Technical Support services are ideal for organisations with limited in-house technical skills, or those seeking the reassurance of an additional support facility.
Database Licences
As an Independent Software Vendor (ISV) and valued partner of both Oracle and Microsoft, MidlandHR offer database licences.
Disaster Recovery Services
With a wealth of product and recovery knowledge, dedicated HR infrastucture and extensive backup bureau capabilities, MidlandHR deliver immediate and effective Disaster Recovery Solutions.
Migrations
MidlandHR's Technical Support Consultants help organisations to migrate existing environments such as Trent 6 to iTrent; migrate Trent or iTrent to new servers; and also migrate iTrent environments between Oracle and SQL Server or vice versa.
User Acceptance Testing
MidlandHR endeavours to consistently deliver quality software and conduct intensive regression testing on all new releases, upgrades and fixes.
Load Testing
Prior to payroll Go Live, some organisations demand the extra reassurance that system performance will be within acceptable limits during the most process intensive times. MidlandHR's services simulate production usage and determine the ultimate limits of your system.
Hardware and Peripherals
Through our long established partnership with a number of leading technology providers and our status as a Dell Channel Partner, MidlandHR can ensure the procurement of our recommended hardware specification is hassle free by providing all peripherals, delivery and configuration services.
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