Hosted HR and Payroll Software
Hosted HR and payroll software from MidlandHR provides a risk-free, cost-effective outsourced solution for the reliable delivery of our iTrent software, combining the benefits of the iTrent software solution with protection against the infrastructure issues that often impact on-premise IT services and information availability.
Hosting iTrent HR and payroll software on our customers' behalf allows us to provide the highest service levels and expertise, alongside:
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A state of the art infrastructure
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Expert system and infrastructure maintenance
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24/7 monitoring and support
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Dedicated communications links between the data centre and customer site
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Business continuity
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Automated off site back up facilities
What can you expect from our hosted Payroll and HR software solutions?
MidlandHR's hosted payroll and HR software solutions comprise three fundamental areas:
Hosting Service Quality
iTrent HR and payroll software is hosted from our secure UK data centre, with a state of the art hosting infrastructure that delivers on resilience and optimum service levels. Our expert approach ensures that there is no single point of failure - a vital consideration for a business critical application such as iTrent.
Service quality is maintained through continual monitoring of devices, networks and databases. This monitoring process alerts MidlandHR’s specialist support team 24/7 to any issues to eliminate impact on our customers.
Data Security
Due to the highly confidential nature of payroll information, MidlandHR have made significant investments in the security surrounding the management of data. The specialist teams responsible for delivering hosted payroll and HR software solutions are security cleared and high levels of physical security are maintained on-site. Penetration testing and intrusion detection are also completed on a regular basis, with dedicated communications links to ensure that your data is secure when passing from the data centre to your site.
We are fully certified as a Communications Electronic Security Group approved facility, and are also one of the few organisations to pass the rigorous security testing required to connect directly to central government departments through the Government Secure Network.
Data Recovery
MidlandHR’s business continuity and disaster recovery solutions have been developed to ensure that any unexpected issues are overcome quickly and with minimum impact to our customers. All operating systems, databases and customer information are subject to back up between sites as well as off-site back up. Communications links also have back up facilities with diverse routing to the secondary site. Regular rigorous testing ensures that a rapid and seamless transition is undertaken in the event of invocation of the business continuity plan.
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